Calibration & RMA Services
Professional calibration services and return merchandise authorization for all CTRL and FOTRIC products
Calibration Services
CTRL UL101 Calibration
The CTRL UL101 ultrasonic sensor requires bi-annual calibration to maintain the product’s warranty. Our factory-certified calibration service ensures your device meets all manufacturer specifications and regulatory requirements.
- OEM-authorized calibration certificate
- 10-15 business day turnaround time
- Full sensitivity validation included
FOTRIC Acoustic Camera Calibration
FOTRIC H-Series acoustic imaging cameras require periodic calibration for optimal acoustic detection accuracy. Our authorized service center provides comprehensive calibration and sensor validation.
- Factory-authorized calibration
- Acoustic sensor array validation
- Software updates included
Return Merchandise Authorization (RMA)
If your CTRL or FOTRIC product requires service, repair, or warranty replacement, please submit an RMA request. Our team will review your request and provide authorization along with return shipping instructions.
Before Submitting an RMA:
- • Ensure you have your product serial number
- • Review warranty coverage on the Warranty page
- • Contact technical support if troubleshooting is needed
- • Backup any data or configurations from your device
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